Episode #22: Learning to Love Criticism
The “what” is easy. Craftwork is a specialty coffee shop and vibrant membership-based workspace with locations in Fort Worth and Austin. We serve craft coffee and are a connected coworking space. But you knew that already. Our “why” is our heart – we desire to create spaces and places where our members and customers experience connection and community.
So, chances are pretty good that all of us have received some form of negative feedback before. Chances are even greater that many of us like criticism about as much as going to the the dentist. Our dislike of negative feedback is empirically validated! Studies show that, physiologically, our shoulders tense up and our breath becomes more shallow. Even worse, psychologically, we become so on guard that we start to censor the information we take in and process. However, truly hearing and learning from negative feedback is critical to our ability to improve our performance and essential to our thriving at work.
This week, The Advocate focuses on how we can benefit from receiving hard feedback. We hope the following encourages, gifts, and connects you towards learning to use feedback in a way that helps you and those around you thrive.
In this podcast, organizational psychologist, Adam Grant, discusses the art and science of giving and receiving negative feedback. As Grant says, “When someone gives you feedback, they’ve already evaluated you. So it helps to remind yourself that the main thing they’re judging now is whether you’re open or defensive.” Grant also recommends inviting feedback, even when we know it might be negative, and then focus on the way we respond. We can sometimes be our own worst advisor and without external help, we can’t become who we have the potential to become. If we can see criticism as an inevitable and necessary tool, then, quite possibly, we can learn to love it.
Get a free Americano when you share how this might help you give or receive feedback in the future. (Limit of 1 free drink per customer. Offer expires 3/18/19.)
One way we can help you feel connected is through our workspace. If you are not a Craftwork coworking member, this Thursday, you can work from Craftwork for free (a $30 value). Come by, check in with our staff, meet our community (they are awesome), grab a seat, and do your thing. Our mission is that you thrive where you work. Spots are limited (4 at Camp Bowie, 4 at Magnolia, and 4 at Foundry). Find the location closest to you and RSVP here: Camp Bowie, Magnolia, or Foundry (limit one day per person).